Tuesday, May 21, 2013
Monday, May 20, 2013
Sunday, May 19, 2013
Dubai Metro Transports 33.3 Million Commuters in the First Quarter of 2013
Witnessing an increase in the number of commuters
Roads and Transport Authority (RTA) – Manal Khalid
During the first quarter of 2013, Dubai Metro managed to achieve a significant increase in the number of its commuters compared to the same period last year; as the number of commuters of both Red and Green lines increased to around 33 million and 341 thousand and 95 since January throughout March 2013, this indicates the significance of the Metro to the whole society as the best used means of transportation.
Adnan Al Hammadi, Chief Executive Officer of the Rail Agency, RTA, Dubai, stated that this year witnessed an obvious growth in the number of the Metro’s commuters compared to the same period of last year, adding that “this is what we seek to achieve through our annual schemes by setting a diversified package of initiatives and activities that contribute in attracting all segments of society to use the Metro as the premier means of transportation as it’s featured to be secure, safe and luxurious at the same time.
“The 52-kilometer Red Line includes 29 stations, four of them are underground and 25 are elevated, meet the requirements of all individuals in their transportation in the main areas at the Emirate of Dubai,” he added.
According to Al Hammadi, the number of trips through the Metro in the first quarter of this year reached 26 thousand and 359, while the number reached 7 thousand and 941 trips through the Metro’s Green Line.
He also revealed that the Red Line transported in the first quarter 21 million and 803 thousand and 705 commuters.
Deira City Centre Station ranked on top in attracting around 1,643,115 commuters from January to March, followed by Burj Khalifa/Dubai Mall station with 1,573,337 commuters, in the third rank came the Mall of the Emirates station with 1,437,421 commuters, and in fourth came Al Ittihad station with 1,392,419.
While regarding Dubai Metro’s Green Line, the CEO of the Rail Agency explained that the 22-kilometer Green Line that includes 18 stations 6 out of which are underground, transported 11,537,390 commuters in the first quarter of this year.
According to Al Hammadi, Al Fahidi station came first in the number of people transported which reached 1,372,303 commuters, followed by Baniyas Square Station with 1,345,248 commuters, Al Ghubaiba Station came third with 1,116,000 commuters and finally the Oud Maitha Station with 903,106 commuters.
Saturday, May 18, 2013
Friday, May 17, 2013
Thursday, May 16, 2013
Tuesday, May 14, 2013
Sunday, May 12, 2013
RTA starts refunding balances due to Nol card users via parking machines
Dubai - Roads and Transport Authority:
The Public Transport Agency, Roads and Transport Authority (RTA), has launched Nol Cards Balances Refund service via parking machines, thanks to the integrated transport systems making easy-to-use public transport means. The Agency has recently embarked on refunding accidentally deducted balances to Nol Card holders through parking machines.
Adel Shakri, Director of Transportation Systems, Public Transport Agency, said: “The 3400 parking meters deployed all over Dubai have been configured to recognize Nol Cards with payable balance and credit the due amount to the Nol card balance in an easy process, sparing Nol Cards users the hassles of visiting Customer Service Desks at the Gold Souq to recover small amounts of money.”
“A Nol card user is only required to tap his/her card on a parking meter which immediately recognizes the card and transfers the due amount to the card on the spot,” noted Shakri, adding: “The process starts when a complaint call is received from a Nol card user claiming a certain amount of money has accidentally been deducted from his/her balance. The complaint is analyzed and validated by the Technical Support Section. Then the card number together with the amount to be refunded is sent to the Unified Card Dep’t for approval and adding the amount to the parking meters where the Nol card user can recover his/her balance.”
“The Public Transport Agency,” he explained, “is keen on adopting the RTA’s strategy in terms of commitment to maintain and raise customers’ satisfaction and realize RTA’s 4th Strategic Goal of ‘Customer Centricity.’ We will spare no effort to provide easy-to-use services and overcome any obstacles precluding the optimal utilization of these services.” Shakri concluded by stressing that “the Public Transport Agency is making every endeavour to monitor and sign-off any complaints at the earliest time possible.”